The need for government agencies to adopt digital technologies that help them “do more with less” has become especially urgent because of budget pressures and higher citizen expectations. Scicom Gov-Tech provides digital government services and solutions for federal, local and state government clients. The aim is to transform government from the inside out, enhancing service delivery by working with government agencies that are ready to adopt modern approaches to managing and delivering digital services.
Consumers in 2021 can be won over or lost forever in a matter of seconds. Don't take the risk of tarnishing your brand’s reputation - our article delves into three issues jeopardising today's customer care and recommends strategies to overcome these challenges.