International students contribute over $300 billion to the global economy annually, with high demand for international study in the UK, US and Australia requiring academic institutions and education solutions providers to provide high levels of support – especially during peak intake seasons. Data accuracy and service reliability are key challenges for companies in this sector, especially with high volumes of students grappling to qualify and gain admission to institutions around the world.
- June 11, 2021
The best way to build customer loyalty is by continuously improving customer experience (CX). In this article, we highlight 4 ways to improve your CX strategy for maximum customer retention.
