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Leading UK-based Examination Board

BPO Solution

Leading UK-based Examination Board

International students seeking to secure a spot at one of the UK’s prestigious universities must first pass an examination offered by a local examination board. With the growth of the UK’s student population, the need for reliable and highly accurate data entry services is critical in ensuring students’ results are marked in a secure manner.

Client

Our client is a reputable, UK-based company and the only privately owned examination board. It regulates school examinations under the British Curriculum and offers globally recognised school qualifications. It is the UK’s largest awarding organisation offering academic and vocational qualifications for schools, colleges and workplaces in the UK and abroad.

SOLUTIONS PROVIDED
Data validation - Validated data at the first level of examination marking with an agreed upon accuracy rating of 99.8%.
Data entry - Inputted examination answer sheet data from various centres across the UK into a secure web-based location provided by the client.
KEY outcomes
ACHIEVED EXCEPTIONAL ACCURACY
Overall accuracy stood at 99.85% against a target of 99.8%, exceeding client expectations.
MAINTAINED INTEGRITY
High accuracy rates ensured that candidate’s examination scores were well marked and inputted into the system without any security or integrity issues.
Results

99%

99.85% accuracy rate

220mil

220 million key depressions every year