International students contribute over $300 billion to the global economy annually, with high demand for international study in the UK, US and Australia requiring academic institutions and education solutions providers to provide high levels of support – especially during peak intake seasons. Data accuracy and service reliability are key challenges for companies in this sector, especially with high volumes of students grappling to qualify and gain admission to institutions around the world.
- September 9, 2021
BPO partnerships can last a single contractual period or years, depending on the relationship between client and vendor. In this article, we reveal the key elements of a thriving BPO partnership to achieve sustained, long-term growth.