AWARDS
Achieving Industry Excellence
Since 1997, Scicom has led the way by delivering bespoke BPO solutions to businesses from a wide range of industry sectors. We are proud to have gained industry recognition over the years through numerous global and regional awards and certifications in part due to generous feedback from satisfied clients.
Scicom recognised by Forbes in its Asia’s 200 Best Under A Billion (2023) Category
2023
2021
Voted one of Malaysia’s Most Preferred Graduate Employers to work in 2022 – Business Process Outsourcing
Listed in the 2020 IAOP® Global Outsourcing 100 (GO100) The World’s Best Outsourcing Service Providers
2020
2018
Listed in the 2018 IAOP® Global Outsourcing 100 (GO100) The World’s Best Outsourcing Service Providers
Frost & Sullivan – Malaysia BPO Service Provider of the Year 2017
Malaysia Employer of Choice, (Grand Award) Malaysian Institute of HR Management 2017
Service Capability Performance (SCP) Certified Support Services 2017
2017
2016
Listed in the 2016 IAOP Global Outsourcing 100 (GO100) The World’s Best Outsourcing Service Providers
Gold – Employer of Choice, Malaysia HR Awards 2016
SCP – Service Capability Performance Certified Support Services 2015
Focus Malaysia’s Inaugural Best Under Billion Award (BUBA) 2015
Gold – Employer of Choice, Malaysia HR Awards 2015
2015
2014
Malaysia HR Award 2014 Employer of Choice Gold Award
IAOP’s 2013 The Global Outsourcing 100 Best Rising Stars in Overall Revenue and Best Rising Stars in Number of Employees
Frost & Sullivan Best Malaysian BPO Service Provider of the Year 2013
2013
2012
CCAM Awards 2012:
- Best Outsourced Outbound Contact Centre (Under 100 Seats)
- Silver Award
- Best Contact Professional (Over 100 Seats)
- Silver & Bronze Award
- Best Contact Centre Support Professional ( MIS / IT Over 100 Seats) – Gold Award Best Contact Centre Manager (Over 100 Seats)
- Gold & Silver Award
- Best Contact Centre Support Professional (Training/ Human Resources Under 100 Seats)
- Silver Award
- Best Contact Centre Support Professional (Training /Human Resources Over 100 Seats)
- Gold, Silver & Bronze Award
- Best Contact Centre Support Professional (Workforce Management / Quality Assurance Under 100 Seats)
- Silver Award
- Best Contact Centre Support Professional (Workforce Management / Quality Assurance Over 100 Seats)
- Gold & Bronze Award
- Best Outsourced Inbound Contact Centre (Over 100 Seats)
- Bronze Award
- Male Futsal Team
- Champion
IAOP’s 2012 The Global Outsourcing 100 Best Rising Star in Overall Revenue of the Global Outsourcing 100 Service Provider List. Listed in GS 100 Global Outsourcing companies
CCAM Awards 2011:
- Best Outsourced Inbound Contact Centre (over 100 seats)
- Gold Award & Silver Award
- Best Process Excellent Contact Centre – Gold Award Best People Contact Centre
- Gold Award
- Best Technology Innovation Contact Centre – Gold Award Most Creative Contact Centre
- Gold Award
- Best Contact Centre Team Leader (open Category)
- Gold Award
- Best Contact Centre Support Professional (under 100 seats)
- Gold Award
- Best Contact Centre Professional (over 100 seats)
- Silver Award
- Best Contact Centre Manager (under 100 seats)
- Bronze Award
- Best Contact Centre Manager (over 100 seats)
- Bronze Award
- Best Telecommunications Contact Centre (open Category)
- Silver Award & Bronze Award
MIHRM AWARDS:
- Employer of Choice Award 2011
- Gold Award
- HR Leader of the Year Award 2011
- Silver Award
- MSC Malaysia HR Breakthrough Award 2011
- Gold Award
Frost and Sullivan – Best Malaysian BPO service provider for 2011
Frost and Sullivan – Best Malaysian BPO service provider for 2011
2011
2010
CCAM Awards 2010:
- Best Contact Centre Support Professional (under 100 seats)
- Gold Award & Bronze Award
- Best Contact Centre Support Professional (over 100 seats)
- Gold Award
- Best Contact Centre Professional (under 100 seats )
- Gold Award
- Best Contact Centre Professional (over 100 seats)
- Gold Award
- Best Contact Centre Manager (over 100 seats) – Joint Winners
- 2 Silver Awards
- Best Outsourced Contact Centre in Malaysia (below 100 seats)
- Silver Awards
- Best Outsourced Contact Centre in Malaysia (over 100 seats)
- Gold Award
- Best Mystery Shopper Award (Quality of calls)
- Bronze Award
- Career Achievement Award
- Leo Ariyanayakam (CEO – Scicom Group)
IAOP’s 2010 The Global Outsourcing 100:
- IAOP’s – 2010 Global Outsourcing 100 (Rank #76
- Only Malaysian BPO Company in the top 100)
- Best 10 Rising Stars in Overall Revenue
- Best 10 Rising Stars in Number of Employees
- Best 5 Companies by Industry Focus
- Air Transportation
- Best 20 Rising Stars by Industry Focus
- Technology (Hardware & Software)
- Best 20 Rising Stars by Industry Focus
- Telecommunications
- Best 10 by Service Provided
- HR Services
- Best 10 Rising Stars by Service Provided
- CRM Services
- Best 10 Rising Stars by Service Provider
- Transaction Processing Services
- Best 20 Rising Stars by Region Served
- US Best 20 Rising Stars by Region Served – UK
- Best 20 Rising Stars by Region Served
- SEA
- Rising Stars Biggest Public Companies
Malaysia HR Awards (HR Excellence Category) – Silver Award
MSC Malaysia Job Camp (MDeC) 2010 – Best Training Provider
Frost and Sullivan – Best Malaysian BPO service provider for 2010
The Global Outsourcing 100 for 2010 – Best Outsourcing Service Provider
Anugerah Kecemerlangan Industri 2009 – Sektor Servis
Global Services Magazine and neoIT 2009:
- Listed in the Global 2009 “Global 100”
- Top 100 innovative service provider
- Best Outsourced Contact Centre in Malaysia (below 100 seats)
- Gold Award
- Best Outsourced Contact Centre in Malaysia (over 100 seats)
- Silver Award
- Best Mystery Shopper Award (Quality of calls)
- Silver Award
- Best Contact Centre Manager (below 100 seats)
- Gold Award
- Best Contact Centre Manager (over 100 seats)
- Silver Award
- Best Contact Centre Support Professional (over 100 seats)
- Gold Award
2009
2008
Global Services Magazine and neoIT 2008:
Listed in the Global 2008 “Global 100”- Best Outsourcing Company for the 3rd consecutive year
Listed in the Global 2008 “Global 100”- “Leader, Emerging Asian Markets” April Global Services
EDEXCEL 2008: Scicom Academy recognised as official Centre of Learning for BTEC
Hong Kong Best Practises Award 2007
Outsourcing – Gold Award
CCAM Awards 2007:
- Best Contact Centre Support Professional (Over 50 seats)
- Gold Award & Bronze Award
- Best Contact Centre Team Leader (Under 50 seats)
- Gold Award
- Best Contact Centre Manager (Under 50 seats)
- Gold Award
- Best Mystery Shopper Results for Outsourced Contact Centre
2007 Global Services 100 List Award:
Awarded the top 10 for the 2007 Global Service 100 List in the category of “Specialty Application Development Providers”.
2007
2005
Frost & Sullivan Malaysia Telecom Awards 2005 – Contact Centre Service Provider of the Year
CCAM AWARDS 2003:
Call Centre of the Year – Gold Award
2003
2002
CCAM AWARDS 2002 (INDIVIDUAL AWARDS):
Call Centre Professional of the Year – Gold Award
Call Centre Champion Of The Year – Silver Award
SMART AWARDS 2001 – GOLD AWARD – Multi-lingual contact centre
2001
2000
SMART AWARDS 2000 – GOLD AWARD – Anti-attrition/loyalty programme. – ‘Save A Customer’
SMART AWARDS 2000 – FINALIST – Consultancy recruitment & selection project
SMART AWARDS 1999 – BRONZE AWARD – Consultancy ‘Mentoring’ project Sponsored by the Royal Mail
1999
1998
SMART AWARDS 1998 – BRONZE AWARD:
Gold Award Technical Helpdesk
Award for contact centre excellence Sponsored by Institute of Direct Marketing
Marketing (British Telecom) Awards 1998