Scicom Gov-Tech
Public services run across many agencies, systems and providers. Scicom works as Government's transformation and operating partner, accountable for the whole service environment rather than the software alone, so the service works as one for the people using it.
transactions annually
countries represented
institutions connected
with national government systems
transactions annually
countries represented
institutions connected
with national government systems
What We Offer
The technology and operations behind connected public services.
Scicom Gov-Tech brings digital platforms, systems integration and operational capability together to connect agencies, institutions, citizens and service partners. The measure is what Government can do afterwards: more capacity from the same resources, shorter turnaround, bottlenecks and risk visible earlier, decisions resting on evidence. For citizens and businesses, the service simply becomes faster and more consistent.
Connected ecosystem
- Government Agencies
- Citizens & Users
- Institutions
- International Students
- Regulators
- Service Partners
Digital Platforms
Integration & Data
Operations & Governance
Designed, connected, operated and continuously improved by Scicom, so complex public services run as one system.
Delivery Models
Two ways to transform public services.
Scicom can modernise existing government operations or design and operate new digital service environments from the ground up.
Service Transformation
Modernise a service already in operation.
Existing processes are redesigned, connected and automated around the service that is running today, without interrupting it.
New Service Models
Design and operate a new service end to end.
Scicom builds the platform, connects the agencies behind it and runs the operation that delivers the service.
One shared capability layer
The same digital, operational and integration capabilities power both service models.
Service Design
- Process and workflow redesign
- Service architecture and design
- End to end service processing
Digital Platforms
- Digital service portals
- Application and case management
- Self service capabilities
Integration & Automation
- System and API integration
- Automation and notifications
- Multi agency coordination
Trust, Data & Engagement
- Digital identity and verification
- Data exchange and analytics
- Compliance workflows
- User support and engagement
Both models can extend into long term service operation, optimisation and support.
Service Architecture
Simple on the surface.Orchestrated underneath.
Behind every citizen journey sits a chain of agencies, each with its own systems, rules and records. Scicom operates the common layer that makes them function as one service, while each agency keeps ownership of its own part of it.
What the citizen does
Apply
Form and documents
Verify
Identity and eligibility
Process
Checks and assessment
Decide
Rules and decisions
Fulfil
Permit or outcome
Support
Help when needed
Behind every step, Scicom coordinates the systems, rules and processes required to complete the service.
User Layer
Who the service is for
Experience Layer
How they interact
Service Layer
What gets done
Integration Layer
What it connects to
Intelligence Layer
How it improves
Trust Layer
What keeps it safe
Operated by Scicom
Trust & Sovereignty
Sovereign. Certified. Continuously defended. Security is not a feature. It is the foundation, embedded across architecture, data, integrations and operations from the beginning, and independently verifiable.
Sovereign hosting
Platforms hosted in Malaysia to national security standards
ISO 27001
Certified information security management
PDPA compliant
Personal data protection by design
24/7 Security Operations Centre
Continuous cyber security monitoring
Security & Threat Analysis Division
Dedicated division for threat intelligence, incident response and digital forensics
Regular VAPT
Independent penetration testing and security audits
Gov-Tech in Operation
One national service environment.Multiple platforms.One connected operation.
EMGS (Education Malaysia Global Services), under the Ministry of Higher Education, is the national enabler for international student recruitment and education services in Malaysia. Scicom is its sole and exclusive platform and operational solutions partner, providing the technology, integration and operational capability behind a connected international education services environment.
Scicom designs, builds, hosts, operates and continuously enhances the platforms behind it, in Malaysia and globally.
150,000+
students facilitated annually
190+
countries represented
320+
institutions connected
Platform suite
Student Application and Registration System
From application to ongoing student processing.
EMGS STARS carries a student's case from the moment an application is submitted. It runs the document checks, verification and approval, and holds the record that everything after it depends on.
- Purpose
- Application and case processing across the student journey.
- Connected to
- EMGS processing teams, institutions and national immigration systems.
- Scicom's role
- Designed, built, hosted and operated, then enhanced continuously.
Malaysia Centralised Application System
One application experience connecting students and institutions.
MyCAS gives a prospective student one route into Malaysian higher education, and gives institutions one channel to receive applications and respond to them.
- Purpose
- A single centralised route from applicant to institution.
- Connected to
- Prospective students and the universities and colleges in the network.
- Scicom's role
- Platform design, build and operation, enhanced over time.
The student super app for payments and rewards
A wallet, a card and student rewards in one app.
GRADU8 gives university students in Malaysia a digital wallet with a Mastercard prepaid card, QR and contactless payment, transfers and bill payment, and student discounts, cashback and rewards, opened online in minutes with a passport or university offer letter.
- Purpose
- Payments, money management and student rewards in one app.
- Connected to
- University students in Malaysia, MPay and Mastercard.
- Scicom's role
- Built and operated by Scicom.
EMGS Hub
All-in-one mobile applicationEssential services. One mobile access point.
The Hub puts the services a student needs into a single application: what to do next, where each one stands, and what has already been completed.
- Purpose
- Mobile access to EMGS services and their status.
- Connected to
- Students, EMGS operations and the platforms behind them.
- Scicom's role
- Designed, built and operated by Scicom.
My-Verify
Academic credential verificationVerify academic credentials with confidence.
My-Verify checks an academic credential against the institution that issued it, so whoever is relying on that qualification can trust what they are looking at.
- Purpose
- Verification of credentials against the issuing institution.
- Connected to
- Institutions, graduates and the parties verifying them.
- Scicom's role
- Blockchain-backed platform, built and operated by Scicom.
Government-industry TVET placement platform
From TVET qualification to industry placement.
TVET Placement brings the stakeholders in Malaysia's technical and vocational education ecosystem onto one platform. It matches TVET job seekers with industry employers and accredited upskilling courses, and gives employers and institutions data on market trends.
- Purpose
- Matching TVET job seekers with employers and accredited upskilling courses.
- Connected to
- GITC under the Ministry of Higher Education, industry employers, training institutions and TVET graduates.
- Scicom's role
- Designed, built and operated by Scicom.
Let's Work Together
Make complex public services work as one.
Bring technology, operations and service delivery together with Scicom Gov-Tech.
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