2025
IAOP
Leader — Global Outsourcing 100
Recognised across six further categories, from Sustained Excellence to Programs for Innovation and Social Impact.
Awards & Recognition
From industry leadership and service excellence to workplace recognition, Scicom's achievements reflect decades of operational excellence across markets and industries.
1998
First industry recognition
90+
Individual recognitions
9×
IAOP Global Outsourcing 100
1998
First industry recognition
90+
Individual recognitions
9×
IAOP Global Outsourcing 100
Featured recognition
The headline honours
2023
Forbes
Asia's 200 Best Under A Billion
One of nine Malaysian companies honoured in 2023.
2021
Graduates' Choice Award
Malaysia's Most Preferred Graduate Employers
Business Process Outsourcing category, 2022 cohort.
2017
Frost & Sullivan
Malaysia BPO Service Provider of the Year
Fourth win, previously awarded in 2010, 2011 and 2013.
2017
Malaysian Institute of Human Resource Management
Malaysia Employer of Choice — Grand Award
Also Gold Award winner, Employer of Choice 2011.
Credentials
Excellence governed by global standards.
ISO 27001
Enterprise-grade information security across data, systems, and operations.
ISO 9001:2015
Quality management systems ensuring consistency, reliability, and improvement.
CMMI
Proven, repeatable delivery processes for complex, large-scale programmes.
SCP Certification
Service Capability & Performance Standards, achieved under the Innovating category.
Recognition through the years
A record built year by year
Every year of recognition, newest first, from the IAOP Global Outsourcing 100 back to a first SMART Award in 1998.
2025
IAOP
- Leader — 2025 Global Outsourcing 100 (GO100) · Distinctions for Sustained Excellence, All Star Company, Customer References, Awards & Certifications, Programs for Innovation and Programs for Social Impact · Customer Relationship Management · Transaction Processing
2024
IAOP
- Leader — 2024 Global Outsourcing 100 (GO100)
Service Capability & Performance (SCP) Standards
- SCP Certification · Achieved under the category: Innovating
2023
Forbes
- Asia's 200 Best Under A Billion
2021
Graduates' Choice Award
- Voted one of Malaysia's Most Preferred Graduate Employers to work for in 2022 · Business Process Outsourcing
2020
IAOP
- 2020 Global Outsourcing 100 (GO100) — The World's Best Outsourcing Service Providers
2018
IAOP
- 2018 Global Outsourcing 100 (GO100) — The World's Best Outsourcing Service Providers
2017
Frost & Sullivan
- Malaysia BPO Service Provider of the Year 2017
Malaysian Institute of Human Resource Management
- Malaysia Employer of Choice 2017 — Grand Award
Service Capability & Performance (SCP) Standards
- SCP Certified Support Services 2017
2016
IAOP
- 2016 Global Outsourcing 100 (GO100) — The World's Best Outsourcing Service Providers
Malaysia HR Awards
- Employer of Choice 2016 — Gold Award
2015
Focus Malaysia
- Inaugural Best Under Billion Award (BUBA) 2015
Malaysia HR Awards
- Employer of Choice 2015 — Gold Award
Service Capability & Performance (SCP) Standards
- SCP Certified Support Services 2015
2014
Malaysia HR Awards
- Employer of Choice 2014 — Gold Award
2013
IAOP
- 2013 Global Outsourcing 100 — Best Rising Stars in Overall Revenue and in Number of Employees
Frost & Sullivan
- Best Malaysian BPO Service Provider of the Year 2013
2012
IAOP
2012 Global Outsourcing 100 — Best Rising Star in Overall Revenue · Also listed in the GS100 global outsourcing companies
CCAM Awards
Best Contact Centre Manager (over 100 seats) · Gold & Silver Award
10 recognitions
2011
Frost & Sullivan
Best Malaysian BPO Service Provider for 2011
IAOP
Listed in the 2011 Global Outsourcing 100 (GO100)
MIHRM Awards
Employer of Choice Award 2011 · Gold Award
3 recognitions
CCAM Awards
Best Outsourced Inbound Contact Centre (over 100 seats) · Gold & Silver Award
11 recognitions
2010
IAOP
Ranked #76 in the 2010 Global Outsourcing 100 · The only Malaysian BPO company in the Top 100
13 recognitions
CCAM Awards
Career Achievement Award · Leo Ariyanayakam, CEO — Scicom Group
9 recognitions
Malaysia HR Awards
HR Excellence Category · Silver Award
MSC Malaysia Job Camp (MDeC)
Best Training Provider 2010
Frost & Sullivan
Best Malaysian BPO Service Provider for 2010
2009
Global Services Magazine & neoIT
Listed in the 2009 "Global 100" — Top 100 innovative service providers
CCAM Awards
Best Outsourced Contact Centre in Malaysia (below 100 seats) · Gold Award
6 recognitions
Anugerah Kecemerlangan Industri
Sektor Servis (Services Sector)
2008
Global Services Magazine & neoIT
- Listed in the 2008 "Global 100" — Best Outsourcing Company for the 3rd consecutive year
- "Global 100" — Leader, Emerging Asian Markets
EDEXCEL
- Scicom Academy recognised as an official Centre of Learning for BTEC
2007
Hong Kong Best Practices Award
Outsourcing · Gold Award
CCAM Awards
Best Contact Centre Manager (under 50 seats) · Gold Award
4 recognitions
Global Services 100
Top 10 — Specialty Application Development Providers
2005
Frost & Sullivan Malaysia Telecom Awards
- Contact Centre Service Provider of the Year 2005
2003
CCAM Awards
- Call Centre of the Year · Gold Award
2002
CCAM Awards
- Call Centre Professional of the Year · Gold Award
- Call Centre Champion of the Year · Silver Award
2001
SMART Awards
- Multi-lingual Contact Centre · Gold Award
2000
SMART Awards
- Anti-attrition/loyalty programme — "Save A Customer" · Gold Award
- Consultancy recruitment & selection project · Finalist
1999
SMART Awards
- Consultancy "Mentoring" project · Bronze Award — sponsored by the Royal Mail
1998
SMART Awards
- Technical Helpdesk — award for contact centre excellence · Gold & Bronze Award — sponsored by the Institute of Direct Marketing
British Telecom
- Marketing Awards 1998
Let's Work Together
The record continues.
Recognition follows the work. Talk to us about what that work could do for your organisation.
Trusted by enterprises across Southeast Asia · 29 years of excellence