SCICOM GLOBAL CONNECT: RELIABLE REMOTE CX
We are proud to introduce Scicom Global Connect - our remote WFH BPO solution that provides clients from all over the world with an effective model for recruiting, training, and managing remote support teams while ensuring exceptional service levels across all channels.
At the forefront
of BPO Innovation
Driving enhanced customer experiences in 50 languages, building customer trust, and improving customer retention with care that is agile, scalable, resilient to disruption and responsive to new opportunities
Digital Landscape, one
government at a time
Scicom drives governments to digitize and adapt to change. Our Gov-Tech solutions help to better coordinate resources, to respond to mission critical issues rapidly and effectively, and ultimately help governments make sound policy decisions.
Learning to thrive in a
The Scicom Education Group offers total learning solutions for the evolving business world. It brings years of training and education experience, with a practising faculty of lecturers, and the capability of delivering a variety of training and education solutions.
Unique, custom built
Scicom's service portfolio and e-commerce suites help companies optimize their productivity and deliver maximum customer value. E-Commerce is about innovation. It's about seeing the potential in new technologies to drive real change in consumer behaviour and then acting on it.
Steering across the
Digital transformation age
Scicom has an established footprint and an inherent DNA in combining the physical areas of customer experience (CX) with the digital realms (DX) of business to create connected and personalised commercial experiences for the new-age business.
What our clients say
Update - MATERIAL LITIGATION Writ of Summon and Statement of Claim (Kuala Lumpur High Court Suit No. WA-22NCVC-88-02/2020)
Further to our announcements dated 25 February 2020, 2 March 2020, 6 March 2020 and 27 July 2020 in relation to the Writ served to Scicom (MSC) Berhad (the “Company”) by Education Malaysia Global Services ("EMGS"), the Company wishes to announce that the Court of Appeal has in Civil Appeal No. W-02(IM)(NCvC)-913-07/2020, this morning granted the Company a stay of proceedings pending disposal of its appeal against the decision of the High Court of 27 July 2020.
The Board of Directors of SCICOM is pleased to announce that SCICOM has on 22 July 2020 entered into a Joint Venture and Shareholders’ Agreement (“JV Agreement”) with Microlink Solutions Berhad (“MICROLINK”) (hereinafter referred to collectively as “Parties”).
IAOP® includes Scicom (MSC) Bhd in the 2020 Global Outsourcing 100® as a world-class customer service provider and advisor
Scicom (MSC) Bhd is proud to announce that it has been listed in the 2020 Global Outsourcing 100® by IAOP®, which recognises the world’s best outsourcing service providers and advisors. This follows Scicom’s previous inclusion in the 2018 Global Outsourcing 100®.