Dato' Sri Leo Ariyanayakam, 54, a Sri Lankan, was appointed to the Board of Scicom on 30 October 2002. He is also the Chief Executive Officer and Group Executive Director. He holds a Bachelor’s Degree in Biochemistry. His main responsibilities as the Chief Executive Officer and Group Executive Director are to maximise shareholders’ value, making high-level decisions in terms of the Group’s business development, finance, human capital, culture, operations and strategies, and charting the future growth and direction of the Group globally.
Under his guidance, Scicom has won several major international industry awards over the years, including the Contact Centre Service Provider of the Year for 3 consecutive years, as conferred by Frost & Sullivan. The Group is now widely regarded as one of the premier contact centre and BPO providers within the industry, with an unblemished performance record. He has been instrumental in building Scicom as the leader in contact centre outsourcing, BPO, training and customer relationship management consulting solutions in the Asia Pacific region, and is a respected visionary and leader in this rapidly growing industry.
On 7 October 2006, he was appointed as the President of the Customer Relationship Management and Contact Centre Association of Malaysia, a position which he held until early 2010. In June 2007, he was selected as one of Malaysia’s Outstanding Entrepreneurs at the Asia Pacific Entrepreneurship Awards. In the same year he was honored as a ‘Key Industry Leader’ by PIKOM. In 2008 he was conferred as the CEO of the Year by the Malaysian Canadian Business Council. In 2010 he was appointed as a member to the “Local Advisory Panel “(LAP) nominated by the Malaysian Government specifically to the ICT Industry.