Years 1998 - 2007

  • Hong Kong Best Practises Award 2007
  • Outsourcing - Gold Award

 

CCAM Awards 2007
  • Best Contact Centre Support Professional (Over 50 seats) - Gold Award & Bronze Award
  • Best Contact Centre Team Leader (Under 50 seats) - Gold Award
  • Best Contact Centre Manager (Under 50 seats) - Gold Award
  • Best Mystery Shopper Results for Outsourced Contact Centre
  • Best Outsourced Service Contact Centre (Over 50 seats)

 

Frost & Sullivan Malaysia Telecom Awards 2007
  • Contact Centre Service Provider of the Year

 

2007 Global Services 100 List Award
  • Scicom ( MSC ) Berhad was awarded the top 10 for the 2007 Global Service 100 List in the category of "Specialty Application Development Providers" . This category lists the most innovative providers of business and technology services from 11 service-delivery areas, ranging from business process outsourcing to IT outsourcing and customer service. The 2007 Global Service 100 list is a testimony to Scicom (MSC) Berhad's capabilities and strength as an outsourcing partner to global buyers.

 

Frost & Sullivan Malaysia Telecom Awards 2005
  • Contact Centre Service Provider of the Year

 

CCAM Awards 2003
  • Call Centre of the Year - Gold Award

 

CCAM Awards 2002 (Individual Awards)
  • Call Centre Professional of the Year - Gold Award
  • Call Centre Champion Of The Year - Silver Award

 

SMART Awards 2001 - Gold Award
  • Multi-lingual contact centre

 

SMART Awards 2000 - Gold Award
  • Anti-attrition/loyalty programme. - 'Save A Customer'

 

SMART Awards 2000 - Finalist
  • Consultancy recruitment & selection project

 

SMART Awards 1999 - Bronze Award
  • Consultancy 'Mentoring' project Sponsored by the Royal Mail

 

SMART Awards 1998
  • Gold Award Technical Helpdesk.
  • Award for contact centre excellence Sponsored by Institute of Direct Marketing

 

Marketing (British Telecom) Awards 1998
  • Marketing (British Telecom) Awards 1998